General terms and conditions

ARTICLE 1 : Object
The general conditions of sale described below detail the rights and obligations of the company CEBE Cébé and its customer within the framework of the sale of the following goods: gloves, protections.
Any service carried out by the company CEBE thus implies the adhesion without reserve of the purchaser to the present general conditions of sale.
 

ARTICLE 2 : Price
The prices of the sold goods are those in force at the day of the order taking. They are denominated in euros and calculated net of tax. Consequently, they will be increased by the rate of VAT and transport costs applicable on the day of the order.
The company CEBE grants itself the right to modify its tariffs at any time. However, it is committed to invoice the ordered goods at the prices indicated at the time of the recording of the order.



ARTICLE 3 : Discounts and rebates
The proposed tariffs include the discounts and rebates which the company CEBE Cébé would be brought to grant taking into account its results or the assumption of responsibility by the purchaser of certain services.

 

ARTICLE 4 : Discount
No discount will be granted in the event of anticipated payment.

 

ARTICLE 5 : Terms of payment

The payment of the orders is carried out :

    either by credit card;
    or by bank transfer.

The total amount is paid at the time of the order.

 

ARTICLE 6 : Clause of property reserve
The company CEBE preserves the property of the goods sold until the integral payment of the price. For this reason, if the purchaser is the subject of a recovery or a legal liquidation, the company CEBE reserves the right to claim, within the framework of the collective procedure, the sold goods and remained unpaid.

 

ARTICLE 7 : Delivery

The delivery is carried out by the direct handing-over of the goods to the purchaser.
The availability of the stock indicated at the time of the registration of the order is given only as an indication and is not guaranteed.
Consequently, any reasonable delay in the delivery of the products will not give rise to the benefit of the purchaser to :

    the cancellation of the order.
    the allocation of damages;

The transport risk is borne entirely by the buyer.
In case of missing or damaged goods during transport, the buyer must formulate all necessary reserves on the form https://sav.cebe.com/sav/etape1 upon receipt of the said goods. These reservations must be confirmed in writing within five days of delivery, by registered mail.
In case of refusal of the delivery on your part, the expenses of delivery could not be refunded to you.

 

ARTICLE 8 : Force majeure
The responsibility for the company CEBE could not be implemented if the non-execution or the delay in the execution of one of its obligations described in the present general conditions of sale results from a case of absolute necessity. In this respect, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

 

ARTICLE 9 : Returns
PROCEDURE FOR RETURNING A NEW PRODUCT
In accordance with the article L.121-21 of the French Code of the Consumption, you have a 15 days deadline as from the day of the reception of your order to exercise your right of retractation. The company CEBE extends this period to 30 days.

1. To guarantee a return in conformity with the order, you commit yourself to :
- Return the items in their original and complete condition, with all original labels attached, in packaging that guarantees their integrity during shipment.
- Enclose the completed and signed product return form with the order
- Return the item to the address indicated below:
RN113, Rue du Languedoc
11200 LEZIGNAN CORBIERES
FRANCE

2. All the returns products not being the subject of complaint, will undergo a systematic discount of 10%. Depending on the condition of the returned products, the discount may go up to 50% or the return refused.
For products in perfect condition, but which would require an intervention to put back on the shelf such as "customer price tag to be removed, anti-theft device to be removed,..." a discount of up to 5€/product could be retained.

REFUND
In accordance with Article L121-21-4 of the French Consumer Code "When the right of withdrawal is exercised, the professional is
to reimburse the consumer for all sums paid, including delivery costs, without undue delay and at the latest within fourteen days from the date of
at the latest within fourteen days from the date on which he is informed of the consumer's decision to withdraw."
In case of proven mishandling of the product upon its return, we reserve the right to refuse any refund.
Orders paid by credit card will be refunded automatically, for all other orders you will receive a check.  

PROCEDURE FOR RETURNING A DEFECTIVE PRODUCT
If you notice that your product is defective, a return to our services is possible. In case of degradation or if we do not notice any failure, the return and forwarding expenses will be at your charge.
https://sav.cebe.com/sav/etape1
For this case:
- Fill in the return form and indicate precisely the problem encountered in the box provided for this purpose, so that our after-sales service can process your request as soon as possible.
- Return the items in their original condition and complete, in a packaging that guarantees their integrity during their routing
- Return the article with the fiche return product to the address indicated below:
1 Rue de la Forge,
13300 SALON-DE-PROVENCE
FRANCE
 

Colissimo Domicile - with signature
Once the parcel is prepared by us, it will be delivered to you within 48 hours and signed for. If you are absent, a notice of passage will be deposited allowing you to choose on Internet a new date of delivery within 6 working days or to recover your parcel as of the following day 15h in the post office of your choice.
If you do not choose a delivery date, you will be able to pick up your parcel at your local post office within 15 days.
Follow at any time the routing of your package on www.laposte.fr

 

SHIPPING ADDRESS :
Cébé
1, Rue de la Forge
13300 SALON-DE-PROVENCE

If the repair of the product is impossible, Cebe will reimburse the repair costs and the costs of returning the product.